Privacy Policy

Last updated: July 3, 2026

Reliable Exams Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase lab testing services.

Information We Collect

We collect information you provide directly to us, including your name, email address, billing information, and any other information you submit when placing an order or contacting support. We also automatically collect certain technical data when you visit our site, such as IP address, browser type, pages viewed, and referring URLs, through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and fulfill your lab test orders; send you order confirmations, requisition forms, and test results; respond to your inquiries and provide customer support; improve our website and services; comply with legal obligations; and prevent fraud and protect the security of our platform. We do not sell your personal information to third parties.

Health Information

Your lab test results and related health information are treated with the highest level of confidentiality. Results are delivered exclusively to your secure account. We do not share your health information with employers, insurance companies, or any third party without your explicit consent, except as required by law.

Sharing of Information

We may share your information with CLIA-certified laboratory partners solely to fulfill your test order; payment processors to complete transactions securely; service providers who assist us in operating our website and business (bound by confidentiality agreements); and government or law enforcement authorities when required by applicable law or to protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our site. You may disable cookies through your browser settings; however, some features of the site may not function properly without them.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information; opt out of marketing communications at any time by clicking the unsubscribe link in any email; and request a copy of the data we hold about you. To exercise any of these rights, please contact us at [email protected].

Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Reliable Exams Inc., [email protected]. You may also reach our support team through the Contact page on our website.